Orders & Payments
Q1: What payment methods do you accept?
We accept all major credit and debit cards (Visa, Mastercard, American Express), PayPal, and other secure payment methods. All transactions are processed through encrypted payment gateways to ensure your safety.
Q2: Can I modify or cancel my order after placing it?
We process orders quickly to ensure fast delivery. If you need to modify or cancel an order, please contact our support team at support@olivenca.co within 12 hours of placing your order.
Q3: Do you offer discounts or promotions?
Yes! We frequently run special promotions and discounts. Subscribe to our newsletter to stay updated on exclusive offers.
Shipping & Delivery
Q4: How long does shipping take?
- USA: 5-10 business days
- International: 10-15 business days (varies by country)
Q5: How can I track my order?
Once your order is shipped, you will receive a tracking number via email. You can track your package on our Order Tracking Page.
Returns & Refunds
Q6: What is your return policy?